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Accessibility and Inclusion Policy

Inatuni ltd

This Accessibility and Inclusion Policy explain how InatUni Ltd is committed to making its websites and online learning services accessible and inclusive for all users.

1. Introduction

1.1

This policy applies to all websites and digital learning platforms operated by InatUni Ltd. InatUni Ltd works with a range of educational partners, including universities and awarding bodies. Together, we recognise and respect the diverse backgrounds, abilities, and needs of our learners.

1.2

InatUni’s online services include a wide range of digital pages and learning environments. Our aim is to ensure that as many people as possible can access and use our platforms effectively. Accessibility is a key part of how we design and deliver our services. Where possible, users should be able to:

1.2.1

Adjust colours, contrast settings, and fonts to suit their preferences.

1.2.2

Increase text size up to 200% without affecting the usability or functionality of the website.

1.2.3

Zoom content up to 400% without losing information or functionality, and without needing to scroll in more than one direction.

1.2.4

Navigate the website using a keyboard alone, including the ability to:

Skip repetitive content and move directly to main page sections

Move through interactive elements with clear visual focus indicators

Control embedded audio and video players

1.2.5

Use assistive technologies such as screen readers (including JAWS and NVDA) to:

Access page content and site functionality

Navigate using headings and structural elements

Identify and use clearly labeled links

1.2.6

Access captions or transcripts for most audio and video materials; and

1.2.7

Where available, download learning materials in alternative formats such as Word documents, PDFs, or eBooks.

1.3

We understand that some learners may face additional challenges when accessing online learning. InatUni Ltd is committed to identifying potential barriers and taking reasonable steps to reduce or remove them wherever possible.

1.4

We believe that an inclusive learning environment benefits everyone. The diversity of our learner community enriches the educational experience and supports collaboration, engagement, and shared understanding.

2. How accessible this website is

2.1

InatUni Ltd aims to meet and, where possible, exceed recognised accessibility standards. However, we acknowledge that some parts of our website and learning materials may not yet be fully accessible. These may include:

2.1.1

Older or archived content that was created before current accessibility standards were adopted.

2.1.2

Third-party materials that are not developed or controlled by InatUni Ltd, including content provided by partner institutions or awarding bodies.

2.1.3

External websites that are linked from InatUni pages but are operated and managed by third parties.

2.1.4

Certain interactive learning activities, such as those involving maps, charts, graphs, simulations, experiments, or other complex interactive features.

2.1.5

Learning materials that use specialised notation or symbols, including subjects such as mathematics, physics, chemistry, or music, which may be difficult for some assistive technologies to interpret.

2.1.6

Content created as part of tutorials or live learning sessions, which may not always meet full accessibility standards at the time of delivery.

2.1.7

Older PDF files or Word documents that may not be fully compatible with screen readers or other assistive technologies.

2.1.8

Occasional instances where colour contrast in text or user interface elements may not meet recommended accessibility contrast ratios.

2.2

Inatuni’s responsibilities

2.2.1

InatUni Ltd is committed to developing and maintaining an online learning platform that seeks to comply with the Web Content Accessibility Guidelines (WCAG) 2.1, with the aim of enabling the widest possible participation by learners.

2.2.2

We work collaboratively with our partner institutions, awarding bodies, and content providers to encourage the design and delivery of courses that are increasingly accessible and inclusive.

2.2.3

We actively moderate our platform and learning spaces and will address any reported language or behaviour that could contribute to an intimidating, exclusionary, or hostile learning environment.

2.3

Responsibilities of partner institutions and course providers

2.3.1

Partners are expected, where reasonably practicable, to design courses with learning outcomes that are achievable for learners with disabilities, learning differences, or accessibility needs, as well as for learners whose first language is not English.

2.3.2

Partners should identify and clearly communicate any elements of a course that may present challenges for learners with specific impairments, so that learners can make informed decisions before and during enrolment.

2.3.3

Partners must avoid any conduct that could amount to unlawful discrimination under applicable UK legislation, including the Equality Act 2010, and must make reasonable adjustments to learning materials where required.

2.3.4

Courses should reflect and respect learner diversity, enabling learners to request, apply for, or put in place appropriate adjustments to support their participation.

2.3.5

Partners are expected to work with InatUni Ltd to promote good practice and foster an inclusive learning culture, with a shared commitment to continuous improvement of the learner experience.

2.3.6

Partners must cooperate with InatUni Ltd in working towards compliance with WCAG 2.1 standards for digital accessibility.

2.4

Feedback and contact information: We aim to provide accessible alternatives and reasonable adjustments to all content, materials, and learning activities on our platform wherever possible. If you are a learner or educator and encounter any accessibility barriers or require additional support, please contact us at: support@inatuni.co.uk

3. Reporting accessibility issues

3.1

InatUni Ltd is committed to ensuring that our website is accessible to the widest possible audience, regardless of technology, disability, or individual circumstances. We continually work to improve the accessibility and usability of our digital services and aim to align with the Web Content Accessibility Guidelines (WCAG) 2.1

https://www.w3.org/TR/WCAG21/
3.2

We welcome feedback from all users, including Learners and educators, on the accessibility of our website. If you encounter an accessibility issue that is not already identified in this policy, please contact us at support@inatuni.co.uk. This inbox is monitored on working days, and we will respond to your feedback as promptly as possible. When reporting an issue, we may ask you to provide:

The web address (URL) of the page where the issue occurred

A brief description of the accessibility problem

Your name and email address, so we can follow up with you if needed

We aim to acknowledge and respond to accessibility reports within Five (5) working days.

4. Enforcement and complaints procedure

4.1

If you are a learner, educator, applicant, or anyone who has previously interacted with InatUni Ltd and you wish to make a formal complaint about the accessibility of our website, or request an update on a previously reported issue, you may do so by contacting our support team using the details provided above.

4.2

For enquiries or concerns not covered by this policy, please contact our support team at support@inatuni.co.uk and we will direct your query to the appropriate team.

5. Technical information – compliance status

5.1

InatUni Ltd is committed to making its websites accessible in accordance with the Public sector bodies (websites and mobile applications) (no. 2) accessibility regulations 2018.

5.2

InatUni’s websites are Partially compliant with the Web content accessibility guidelines (wcag) version 2.1, level aa, due to the accessibility issues and limitations outlined in Section 6 below.

6. Non-accessible content

The following sections describe areas where InatUni’s websites do not fully meet Wcag 2.1 requirements, along with the reasons for these limitations.

6.1

Technology-related limitations:

Some specialised content such as mathematical equations, scientific notation, musical notation, phonetics, or similar subject-specific formats cannot yet be fully supported by current web accessibility technologies. We actively monitor technological developments in this area and will improve accessibility as solutions become available.

Accessibility during Live or interactive events may also be limited. We are working with third-party providers and improving our internal systems to enhance accessibility for live learning experiences.

From time to time, InatUni may link to external websites or platforms that are not operated by us. These third-party sites may not meet accessibility standards, and we do not have control over their compliance.

6.2

Pdf and word documents:

Some older PDF and Word documents may not be fully accessible to assistive technologies such as screen readers. We are working to remediate legacy documents where feasible and ensure that all new documents published by InatUni are created in line with WCAG 2.1 accessibility standards.

Documents provided by third-party partners may not always meet accessibility requirements. We continue to engage with partners and suppliers to encourage the provision of accessible documents wherever possible.

6.3

Images:

Some decorative or illustrative images may not yet be correctly marked as decorative in the website code. This can result in screen readers unnecessarily announcing these images, which does not meet Wcag 2.1 success criterion 1.1.1 (non-text content).

6.4

Keyboard navigation:

Certain interactive elements, such as links or buttons, may not always display a clear visual focus indicator when navigated using a keyboard. This can make it difficult for keyboard-only users to determine which element is currently selected. This issue relates to Wcag 2.1 success criterion 2.4.7 (focus visible).

6.5

Forms:

Some online forms may lack properly associated labels for input fields, which can make them difficult to use with screen reader software. This issue affects Wcag 2.1 success criterion 1.3.1 (info and relationships).

InatUni Ltd is committed to addressing the issues outlined above. We conduct regular accessibility reviews and audits, and we aim to ensure that all newly published content meets the highest achievable accessibility standards.

7. Disproportionate burden

At this time, Inatuni ltd does not claim disproportionate burden in relation to accessibility compliance for this website.

8. Content outside the scope of accessibility regulations

At present, No content on this website falls outside the scope of the accessibility regulations at a domain level.

9. What we’re doing to improve accessibility

9.1

As InatUni Ltd develops new websites, platforms, and digital learning services, we actively work to ensure they are accessible and aligned with applicable accessibility legislation and recognised best practice. We also periodically review and audit existing websites and legacy content to identify areas where accessibility can be improved.

9.2

Accessibility and usability considerations are embedded into InatUni’s website and platform development processes. New features, updates, learning activities, and services are assessed against Wcag 2.1standards to ensure they meet the evolving digital needs of our learners and educators and provide an inclusive learning experience wherever reasonably practicable.

9.3

InatUni is committed to continuous improvement in accessibility. This commitment is supported through regular internal reviews, collaboration with partners and technology providers, and ongoing discussions focused on identifying accessibility barriers and implementing practical solutions.

10. Equality and diversity principles

10.1

InatUni Ltd values diversity and recognises that learners and educators bring a wide range of perspectives, experiences, cultures, and knowledge. We believe this diversity enriches learning and strengthens our educational community.

10.2

We do not tolerate unlawful discrimination or exclusion on the basis of personal characteristics or circumstances, including (but not limited to): age, disability, caring or dependency responsibilities, gender or gender identity, marriage or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sexual orientation, socio-economic background, political opinion, or trade union membership.

10.3

We aim to foster an inclusive teaching and learning environment by identifying potential barriers to participation and taking reasonable steps to reduce or remove them wherever possible.

10.3

We respect the rights of individuals to hold different views and beliefs. We are committed to preventing those differences from being expressed in ways that undermine dignity or create an intimidating, hostile, degrading, humiliating, or offensive environment for others.

10.4

We expect all learners, educators, staff, partner institutions, and contributors to support and uphold InatUni’s equality, diversity, and inclusion principles.

11. Preparation and review of this accessibility statement

11.1

This accessibility statement was prepared to reflect InatUni Ltd’s current approach to accessibility and inclusion.

11.2

The statement is reviewed periodically to ensure it remains accurate, up to date, and aligned with changes in legislation, technology, and platform functionality.

11.3

Accessibility testing is carried out using a combination of automated tools, manual testing, and user feedback. Where appropriate, we may engage third parties to support accessibility reviews and audits.

12. Ongoing commitment and future improvements

12.1

InatUni Ltd recognises that accessibility is an ongoing process rather than a one-time achievement. We are committed to continuously improving the accessibility of our websites, learning platforms, and digital content as technologies evolve and learner and educators needs change.

12.2

We actively encourage feedback from learners, educators, partners, and users regarding accessibility issues or improvement opportunities. Feedback helps inform our development priorities and supports our goal of creating an inclusive, high-quality online learning experience for all.

12.3

Where accessibility issues are identified, we will take reasonable and proportionate steps to address them within practical, technical, and operational constraints.

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